Seasonal Tax Associate — Trainable, Client‑Focused (In‑Person)

H&R Block, Inc.; Morganton (NC); On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate for a local Morganton, NC tax office. No prior tax experience required; you'll receive training from day one and work directly with clients to gather information, prepare returns, and answer questions.

As an in-person role, you’ll earn an hourly rate with opportunities to increase earnings as you build tax knowledge and performance. Weekend and evening availability during tax season is expected.

Qualifications

• High school diploma or equivalent required.
• Experience in customer-facing or service roles.
• Strong communication and problem-solving skills.
• Comfort using digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions and unique situations with guidance and resources.
• Support office priorities through teamwork and client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

HS diploma/GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate for a local Morganton, NC tax office. No prior tax experience required; you'll receive training from day one and work directly with clients to gather information, prepare returns, and answer questions.

As an in-person role, you’ll earn an hourly rate with opportunities to increase earnings as you build tax knowledge and performance. Weekend and evening availability during tax season is expected.