Seasonal Tax Associate - In-Person Training & Client Focus

H&R Block; Garner (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate in North Carolina. No prior tax experience is required as training and support are provided from day one.

You will meet with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. This in-person role offers an hourly wage with opportunities to increase earnings as tax knowledge grows.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Job description

H&R Block is seeking a Seasonal Tax Associate in North Carolina. No prior tax experience is required as training and support are provided from day one.

You will meet with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. This in-person role offers an hourly wage with opportunities to increase earnings as tax knowledge grows.