Seasonal Tax Associate — In-Person Training & Client Impact

H&R Block, Inc.

Jefferson (NC)

On-site

USD 21,000 - 34,000

Part time

14 days+

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Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office in North Carolina. You will meet with clients, gather information, and prepare tax returns with training, while explaining tax details and identifying savings opportunities.

Earn an hourly rate with potential increases as tax knowledge grows, and contribute to a supportive team environment during peak periods. This role emphasizes excellent communication, problem-solving, and comfort with digital tools,

Qualifications

Completion of the H&R Block Income Tax Course.
Experience interacting with customers in a service-oriented environment.
Strong communication skills, including explaining information clearly and asking questions to understand needs.
Problem-solving skills, including organizing information and identifying solutions.
Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
High school diploma / GED / equivalent.

Responsibilities

Meet with clients to gather information and understand their tax situation.
Prepare complete and accurate tax returns with training and support from experienced teammates.
Explain tax information clearly and provide recommendations in a way clients can easily understand.
Identify tax savings opportunities and recommend relevant products and services.
Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.