Seasonal Tax Associate - Train & Serve Clients

H&R Block, Inc.; Fairview Heights (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block in the United States is seeking a seasonal Tax Associate to join our local tax office. You’ll gather client information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required; we provide development opportunities, competitive hourly pay, and a path to build client relationships while delivering quality service during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and resources
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools (AI)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block in the United States is seeking a seasonal Tax Associate to join our local tax office. You’ll gather client information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required; we provide development opportunities, competitive hourly pay, and a path to build client relationships while delivering quality service during tax season.