Seasonal Tax Associate: Learn Tax Prep & Help Clients

H&R Block; Kentwood (MI); On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and grow in the role. Requires strong communication, service experience, and willingness to use AI tools like Copilot and ChatGPT.

Qualifications

• Required: Completion of the H&R Block Income Tax Course or Tax Knowledge Assessment
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Clear communication

Problem solving

AI/tools familiarity

Education

High school diploma/GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and grow in the role. Requires strong communication, service experience, and willingness to use AI tools like Copilot and ChatGPT.