Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Henderson (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients to gather information, prepare returns, and explain tax implications with guidance from experienced teammates.

Training is provided from day one, with opportunities to grow knowledge and earnings during tax season. Ideal candidates have strong communication and problem-solving skills, customer-service experience, and comfort with digital tools including AI-based assistants.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Communication skills

Problem-solving

Customer interaction

Digital tools experience

Education

High school diploma or GED

Bachelor's degree (Accounting/Finance)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients to gather information, prepare returns, and explain tax implications with guidance from experienced teammates.

Training is provided from day one, with opportunities to grow knowledge and earnings during tax season. Ideal candidates have strong communication and problem-solving skills, customer-service experience, and comfort with digital tools including AI-based assistants.