Seasonal Tax Associate — Learn, Serve Clients, Earn More

H&R Block, Inc.; Muskogee (OK); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in a local tax office in person. You will meet with clients to gather information, prepare returns with training, and answer questions while building client relationships.

No prior tax experience is required, and earnings are hourly with opportunities to increase as tax knowledge grows. Ideal candidates have strong communication, problem-solving abilities, and experience in customer-facing roles.

Qualifications

• Completion or enrollment in the H&R Block Income Tax Course or equivalent
• Experience in customer-facing roles in service environments
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving: organizing information and identifying solutions
• Comfort using AI-based tools such as Copilot and ChatGPT
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service

Communication skills

Problem solving

Digital tools literacy

Education

High school diploma / GED

Tools

Copilot/ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in a local tax office in person. You will meet with clients to gather information, prepare returns with training, and answer questions while building client relationships.

No prior tax experience is required, and earnings are hourly with opportunities to increase as tax knowledge grows. Ideal candidates have strong communication, problem-solving abilities, and experience in customer-facing roles.