Seasonal Tax Associate - Learn & Help Clients On-Site

H&R Block; Shiloh (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client service. No prior tax experience required; with training from day one, you’ll work directly with clients to gather information, prepare returns, and answer questions in person at a local tax office.

You’ll earn a competitive hourly rate and can increase earnings as you build tax knowledge. This in-person role emphasizes client service, teamwork, and compliance, with opportunities during tax season.

Qualifications

• High school diploma or GED required.
• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and determining solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Analyze client information and address questions with guidance and resources.
• Build client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client service. No prior tax experience required; with training from day one, you’ll work directly with clients to gather information, prepare returns, and answer questions in person at a local tax office.

You’ll earn a competitive hourly rate and can increase earnings as you build tax knowledge. This in-person role emphasizes client service, teamwork, and compliance, with opportunities during tax season.