Seasonal Tax Associate — Learn & Help Clients (In-Person)

H&R Block, Inc.; Marshall (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join our local tax office. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required. Earn a competitive hourly rate and develop client-service skills while building tax knowledge and relationships in a team-focused environment during peak tax season.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem solving

Digital tools (AI Copilot / ChatGPT)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting or finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join our local tax office. You’ll work with clients to gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required. Earn a competitive hourly rate and develop client-service skills while building tax knowledge and relationships in a team-focused environment during peak tax season.