Seasonal Tax Associate - Learn & Help Clients In-Person

H&R Block, Inc.; Gallatin (TN); Vor Ort; USD 25.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block is seeking a Seasonal Tax Associate in Tennessee, offering in-person client engagement to gather information and prepare returns with training and ongoing support. You will explain tax concepts clearly, help identify savings opportunities, and build relationships with clients while contributing to office goals during peak tax season.

Experience in customer service is valued, with strong communication and problem-solving skills.

Qualifikationen

• High school diploma or GED required
• Experience in customer service environment
• Strong communication and problem-solving skills
• Comfort with digital tools like Copilot and ChatGPT

Aufgaben

• Meet with clients to gather information
• Prepare complete and accurate tax returns with training
• Explain tax information clearly to clients
• Identify tax savings opportunities and recommend products
• Address client questions with guidance and resources
• Support office priorities through teamwork and client-first approach

Kenntnisse

Customer service

Communication

Problem solving

Explain information

Questioning needs

Digital tools (Copilot/ChatGPT)

High school diploma

Ausbildung

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Jobbeschreibung

H&R Block is seeking a Seasonal Tax Associate in Tennessee, offering in-person client engagement to gather information and prepare returns with training and ongoing support. You will explain tax concepts clearly, help identify savings opportunities, and build relationships with clients while contributing to office goals during peak tax season.

Experience in customer service is valued, with strong communication and problem-solving skills.