Seasonal Tax Associate: Learn, Earn & Build Client Impact

H&R Block; Fort Bragg (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office in the United States. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates, earning a competitive hourly rate during tax season.

No prior tax experience is required; you'll receive training and support from day one, develop client service skills, and build relationships while contributing to office priorities and tax savings opportunities.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools & AI (Copilot, ChatGPT)

Education

High school diploma / GED or equivalent

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office in the United States. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates, earning a competitive hourly rate during tax season.

No prior tax experience is required; you'll receive training and support from day one, develop client service skills, and build relationships while contributing to office priorities and tax savings opportunities.