Seasonal Tax Associate: In-Person Client Service

H&R Block; Lusby (MD); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will gather client information, prepare returns with training support, and explain tax matters clearly to clients. The role emphasizes earning through a competitive hourly rate and tax knowledge growth.

Ideal candidates have customer service experience and strong communication skills, with availability during peak tax season. No prior tax experience is required, with training from day one.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client-facing roles preferred.
• Strong communication and problem-solving skills.
• Comfort with digital tools and AI-assisted workflows.

Responsibilities

• Meet with clients to collect information and assess tax situation.
• Prepare complete and accurate tax returns with training.
• Explain tax information clearly and provide recommendations.
• Identify potential tax savings opportunities and services to offer.
• Collaborate with teammates to support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools proficiency

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will gather client information, prepare returns with training support, and explain tax matters clearly to clients. The role emphasizes earning through a competitive hourly rate and tax knowledge growth.

Ideal candidates have customer service experience and strong communication skills, with availability during peak tax season. No prior tax experience is required, with training from day one.