Seasonal Tax Associate — Client-Focused, In-Person

H&R Block, Inc.; Troy (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax details clearly and recommend applicable services while building strong client relationships.

No prior tax experience is required; you will learn on the job and have opportunities to increase earnings as tax knowledge grows. Availability for peak periods is helpful.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service

Strong communication

Problem solving

Digital tools including AI (Copilot &/

Education

Bachelor’s degree in accounting, finance, or related field

High school diploma / GED

Job description

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax details clearly and recommend applicable services while building strong client relationships.

No prior tax experience is required; you will learn on the job and have opportunities to increase earnings as tax knowledge grows. Availability for peak periods is helpful.