Seasonal Tax Associate: In‑Person, Client‑First

H&R Block, Inc.; Maxton (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in North Carolina. You’ll meet with clients to gather information, prepare returns with training and support from experienced teammates, and explain tax information clearly.

This in-person role offers an hourly wage with growth as you build tax knowledge. Availability for evenings and weekends during tax season is a plus, and you’ll contribute to client satisfaction through strong communication and teamwork while

Qualifications

• Successful completion of the H&R Block Income Tax Course 1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem‑solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client‑first approach

Skills

Customer service

Communication skills

Problem solving

Analytical thinking

Teamwork

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in North Carolina. You’ll meet with clients to gather information, prepare returns with training and support from experienced teammates, and explain tax information clearly.

This in-person role offers an hourly wage with growth as you build tax knowledge. Availability for evenings and weekends during tax season is a plus, and you’ll contribute to client satisfaction through strong communication and teamwork while