Seasonal Tax Associate — In-Office Client-Focused Tax Prep

H&R Block, Inc.; Miami (AZ); On-site; USD 21,000 - 55,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join our local tax office in a client‑facing role. You’ll gather information from clients, help prepare tax returns, and answer questions under guidance from experienced teammates.

No prior tax experience is required as training and ongoing support are provided. The role is in-person with flexible hours during peak tax season, and a competitive hourly rate is offered.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience in a customer service environment
• Excellent communication and ability to ask clarifying questions
• Strong problem‑solving and ability to organize information
• Comfort using digital tools and AI (Copilot, ChatGPT)
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend products/services
• Apply problem‑solving skills to address questions or unique situations
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service experience

Strong communication

Problem solving

AI tools (Copilot/ChatGPT)

Ask clarifying questions

Education

High school diploma or GED

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance or related field

Job description

H&R Block is seeking a Seasonal Tax Associate to join our local tax office in a client‑facing role. You’ll gather information from clients, help prepare tax returns, and answer questions under guidance from experienced teammates.

No prior tax experience is required as training and ongoing support are provided. The role is in-person with flexible hours during peak tax season, and a competitive hourly rate is offered.