Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; East Chicago (IN); Presencial; USD 25.000 - 39.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Tax Associate to help gather information, prepare tax returns, and answer client questions at a local tax office. No prior tax experience is required as training is provided from day one, with opportunities to increase earnings as tax knowledge grows.

This in-person role offers an hourly rate with peak-season availability. You will work with clients, learn tax concepts, and contribute to a team focused on client-first service during tax season.

Qualificações

• Completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Conhecimentos

Customer service

Communication

Problem solving

Digital tools

Teamwork

Formação

High school diploma

Bachelor's degree

Ferramentas

Copilot

ChatGPT

Tax software

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Tax Associate to help gather information, prepare tax returns, and answer client questions at a local tax office. No prior tax experience is required as training is provided from day one, with opportunities to increase earnings as tax knowledge grows.

This in-person role offers an hourly rate with peak-season availability. You will work with clients, learn tax concepts, and contribute to a team focused on client-first service during tax season.