Seasonal Tax Associate - Client Services & Returns

H&R Block, Inc.; Griswold (CT); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in a local tax office. You will meet with clients to gather information, prepare returns with training, and answer questions while building strong client relationships.

No prior tax experience required; training provided. The role offers an hourly rate with opportunities to increase earnings as you grow tax knowledge, and requires in-person work during tax season.

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication, including explaining information clearly.
• Problem-solving skills with organizing information and solutions.
• Comfort using digital tools and AI for tax work (Copilot, ChatGPT).
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products/services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships through teamwork and client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Education

High school diploma or GED

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in a local tax office. You will meet with clients to gather information, prepare returns with training, and answer questions while building strong client relationships.

No prior tax experience required; training provided. The role offers an hourly rate with opportunities to increase earnings as you grow tax knowledge, and requires in-person work during tax season.