Seasonal Tax Associate — Client Services

H&R Block, Inc.; Carolina Beach (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to join our local tax office in person. You’ll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one. No prior tax experience required.

Earn a competitive hourly rate and opportunities to increase earnings as you grow tax knowledge. This role emphasizes client service, accuracy, and teamwork in a friendly, fast-paced environment.

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving abilities including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an easily understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Explain information clearly

Qualifications guidance

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to join our local tax office in person. You’ll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one. No prior tax experience required.

Earn a competitive hourly rate and opportunities to increase earnings as you grow tax knowledge. This role emphasizes client service, accuracy, and teamwork in a friendly, fast-paced environment.