Seasonal Tax Associate: Client-Focused & Training-Provided

H&R Block, Inc.; Cheyenne (WY); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to start a career in tax and client services with no prior tax experience required.

You’ll work directly with clients to gather information, prepare returns, and answer questions in a supportive environment, at a local tax office. The role offers an opportunity to earn an hourly wage and increase earnings as you gain tax knowledge, with training from day one and a client-first approach during peak tax season; evenings and weekends may be

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Clear communication

Problem solving

Digital tool proficiency

Education

High school diploma or GED

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to start a career in tax and client services with no prior tax experience required.

You’ll work directly with clients to gather information, prepare returns, and answer questions in a supportive environment, at a local tax office. The role offers an opportunity to earn an hourly wage and increase earnings as you gain tax knowledge, with training from day one and a client-first approach during peak tax season; evenings and weekends may be