Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block, Inc.; Glenview (IL); On-site; USD 22,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather tax information, and prepare returns with guidance from experienced teammates.

Training and ongoing support are provided to help you build tax knowledge and client relationships. The role emphasizes strong communication, problem-solving, and a client-first approach, with the opportunity to increase earnings as you grow tax knowledge.

Qualifications

• High school diploma or equivalent required.
• Experience in customer-facing roles or service environment preferred.
• Strong verbal and written communication; able to explain tax concepts clearly.
• Problem-solving abilities and organized information gathering.
• Comfort using digital tools and AI-based assistants (Copilot, ChatGPT).

Responsibilities

• Meet with clients to gather information for tax returns.
• Prepare complete and accurate tax returns with support from teammates.
• Explain tax information clearly and provide client-focused recommendations.
• Identify potential tax savings and relevant products or services.
• Address client questions and complex situations with guidance and resources.
• Support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather tax information, and prepare returns with guidance from experienced teammates.

Training and ongoing support are provided to help you build tax knowledge and client relationships. The role emphasizes strong communication, problem-solving, and a client-first approach, with the opportunity to increase earnings as you grow tax knowledge.