Seasonal Tax Associate — Client-Focused, Training-Driven

H&R Block; Commerce (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; you’ll receive training and work directly with clients to gather information, prepare returns, and answer questions in a local office.

You’ll meet with clients, prepare returns, explain information clearly, identify savings opportunities, and build strong client relationships while growing your knowledge and earnings during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Digital tools

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; you’ll receive training and work directly with clients to gather information, prepare returns, and answer questions in a local office.

You’ll meet with clients, prepare returns, explain information clearly, identify savings opportunities, and build strong client relationships while growing your knowledge and earnings during tax season.