Seasonal Tax Associate: Client-Focused, Train & Grow

H&R Block; Benton (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Benton, IL is seeking a seasonal Tax Associate to begin a career in tax and client services with no prior tax experience required. You will work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and relationships.

With training from day one and support from experienced teammates, you will identify savings opportunities, explain tax information clearly, and contribute to team goals in a collaborative, client-first

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Client needs

Education

High school diploma

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Benton, IL is seeking a seasonal Tax Associate to begin a career in tax and client services with no prior tax experience required. You will work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and relationships.

With training from day one and support from experienced teammates, you will identify savings opportunities, explain tax information clearly, and contribute to team goals in a collaborative, client-first