Seasonal Tax Associate — Client-Focused Tax Prep with Training

H&R Block; Smyrna (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with hands-on training from day one. In this in-person role at a local tax office, you will meet clients, gather information, prepare returns, and answer questions while building valuable skills and relationships.

No prior tax experience required; opportunities to increase earnings as you gain knowledge. The position emphasizes a client-first approach, teamwork, and support from experienced teammates.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Client communication

Service-oriented

Problem-solving

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with hands-on training from day one. In this in-person role at a local tax office, you will meet clients, gather information, prepare returns, and answer questions while building valuable skills and relationships.

No prior tax experience required; opportunities to increase earnings as you gain knowledge. The position emphasizes a client-first approach, teamwork, and support from experienced teammates.