Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Bismarck (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with no prior tax experience required.

You’ll work in-person at a local tax office, training from day one, gathering information, preparing returns, and answering questions while building client relationships. You’ll meet with clients to understand their tax situation, prepare complete returns with support from teammates, explain tax information clearly, identify savings opportunities, and contribute

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Comfort using digital tools (Copilot,/

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with no prior tax experience required.

You’ll work in-person at a local tax office, training from day one, gathering information, preparing returns, and answering questions while building client relationships. You’ll meet with clients to understand their tax situation, prepare complete returns with support from teammates, explain tax information clearly, identify savings opportunities, and contribute