Seasonal Tax Associate: Client-Focused Tax Prep & Training

H&R Block; Spring Lake (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Fayetteville, NC is seeking a seasonal Tax Associate to join our office-based team. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly and offer recommendations to help clients save money, while building strong client relationships and supporting office priorities. No prior tax experience required; training provided.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills with the ability to organize information and identify solutions.
• Comfort using AI-based tools and digital systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block in Fayetteville, NC is seeking a seasonal Tax Associate to join our office-based team. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly and offer recommendations to help clients save money, while building strong client relationships and supporting office priorities. No prior tax experience required; training provided.