Seasonal Tax Associate — Learn, Help Clients, Earn More

H&R Block; Fayetteville (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Fayetteville, NC is seeking a seasonal Tax Associate to gain hands-on tax and client services experience. You will meet with clients to gather information, prepare tax returns with guidance from experienced teammates, and explain tax concepts in clear terms.

No prior tax experience required; you’ll receive training and support day one, earn a competitive hourly rate, and have opportunities to grow your tax knowledge while serving local clients in person.

Qualifications

• Minimum high school diploma or GED.
• Experience interacting with customers in a service role.
• Strong communication to explain information clearly.
• Problem-solving and organizing information.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Digital tools

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

AI tools (Copilot, ChatGPT)

Job description

H&R Block in Fayetteville, NC is seeking a seasonal Tax Associate to gain hands-on tax and client services experience. You will meet with clients to gather information, prepare tax returns with guidance from experienced teammates, and explain tax concepts in clear terms.

No prior tax experience required; you’ll receive training and support day one, earn a competitive hourly rate, and have opportunities to grow your tax knowledge while serving local clients in person.