Seasonal Tax Associate — Client-Focused Tax Prep & Growth

H&R Block, Inc.; West Memphis (AR); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns, and answer questions while building client relationships. Training and support are provided from day one, with opportunities to increase earnings as tax knowledge grows.

The role emphasizes client service, accuracy, and teamwork within the office, with an hourly rate and peak period hours as needed.

Qualifications

• Experience in customer-facing roles in a service environment.
• Strong communication skills and the ability to explain tax information clearly.
• Comfort with digital tools, including AI-based assistants.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products or services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns, and answer questions while building client relationships. Training and support are provided from day one, with opportunities to increase earnings as tax knowledge grows.

The role emphasizes client service, accuracy, and teamwork within the office, with an hourly rate and peak period hours as needed.