Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Chicago Heights (IL); On-site; USD 22,000 - 26,000; Part time

Job summary

H&R Block in Illinois is seeking a seasonal Tax Associate to join our in-person tax office. You will meet with clients, gather information, prepare tax returns with training and support from experienced teammates, and explain tax details clearly.

No prior tax experience required; you’ll earn a competitive hourly rate (15.90–19.70) with opportunities to increase earnings as you build knowledge. This role emphasizes client service, accuracy, and teamwork within a supportive office culture.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

AI tools usage (Copilot/ChatGPT)

Explain tax information

Education

High school diploma / GED / equivalent

Bachelor’s degree (preferred) in accounting/finance/related field

Tools

AI tools (Copilot, ChatGPT)

Job description

H&R Block in Illinois is seeking a seasonal Tax Associate to join our in-person tax office. You will meet with clients, gather information, prepare tax returns with training and support from experienced teammates, and explain tax details clearly.

No prior tax experience required; you’ll earn a competitive hourly rate (15.90–19.70) with opportunities to increase earnings as you build knowledge. This role emphasizes client service, accuracy, and teamwork within a supportive office culture.