Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block

Burlington (NC)

On-site

USD 21,000 - 34,000

Full time

14 days+

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Job summary

H&R Block in Greensboro, NC is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare returns, and explain tax concepts with guidance from experienced teammates.

The role emphasizes client service, learning on the job, and building relationships during peak tax season. Experience in customer service and strong communication are valued, with a training-forward environment and opportunities to grow tax knowledge and earnings through

Qualifications

Customer service experience in a service environment.
Strong written and verbal communication skills.
Ability to explain complex information clearly to clients.
Problem-solving and information organizing abilities.
Comfort using digital tools and systems including AI-based tools.

Responsibilities

Meet with clients to gather information and understand their tax situation.
Prepare complete and accurate tax returns with training and support.
Explain tax information clearly and provide recommendations.
Identify tax savings opportunities and relevant products/services.
Address client questions or unique situations with guidance and resources.
Build strong client relationships and support office priorities through teamwork.