Seasonal Tax Associate — Client-Focused Returns & Savings

H&R Block; Alcoa (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with guidance from experienced teammates, and explain tax details clearly while identifying savings opportunities.

No prior tax experience is required; training starts day one and you’ll earn an hourly rate with opportunities to increase earnings as you build knowledge and client relationships.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Copilot/ChatGPT

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related

Tools

Copilot/ChatGPT

Job description

H&R Block in the United States is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with guidance from experienced teammates, and explain tax details clearly while identifying savings opportunities.

No prior tax experience is required; training starts day one and you’ll earn an hourly rate with opportunities to increase earnings as you build knowledge and client relationships.