Seasonal Tax Associate — Client-Focused Returns

H&R Block; Chillicothe (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Training provided

In-person role

Seasonal work opportunities

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare returns with guidance, and explain tax concepts clearly while identifying potential savings opportunities. Training and mentorship from experienced teammates support your growth in this client-first role.

No prior tax experience is required. Earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and performance during peak

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication skills

Problem-solving

Customer service experience

AI tools familiarity

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare returns with guidance, and explain tax concepts clearly while identifying potential savings opportunities. Training and mentorship from experienced teammates support your growth in this client-first role.

No prior tax experience is required. Earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and performance during peak