Seasonal Tax Associate: Client-Focused Returns & Growth

H&R Block, Inc.; Ocean Springs (MS); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Mississippi (Ocean Springs) is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions with training from day one.

The role emphasizes building client relationships and applying tax knowledge to opportunities and products. The position offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires availability during peak periods.

Qualifications

• High school diploma or equivalent required.
• Experience interacting with customers in a service environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills with ability to organize information and identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Communication skills

Customer service experience

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block in Mississippi (Ocean Springs) is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions with training from day one.

The role emphasizes building client relationships and applying tax knowledge to opportunities and products. The position offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires availability during peak periods.