Seasonal Tax Associate: Client-Focused, In-Office

H&R Block, Inc.; Hattiesburg (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Hattiesburg, MS. You’ll gather client information, prepare tax returns, and answer questions while building valuable client relationships.

Training and support are provided from day one, with opportunities to grow earnings as tax knowledge increases. The role emphasizes strong communication, customer service, and problem-solving skills, with flexibility to work evenings and weekends during tax season

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Comfort using digital tools and AI

Education

High school diploma / GED

Bachelor’s degree in accounting/finance related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Hattiesburg, MS. You’ll gather client information, prepare tax returns, and answer questions while building valuable client relationships.

Training and support are provided from day one, with opportunities to grow earnings as tax knowledge increases. The role emphasizes strong communication, customer service, and problem-solving skills, with flexibility to work evenings and weekends during tax season