Seasonal Tax Associate - Client-Focused Returns & Growth

Maine Tech Hub; Maine; On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

H&R Block in Damariscotta, Maine is seeking a Seasonal Tax Associate to support clients with tax information gathering, return preparation, and questions. Training and day-one support are provided, with opportunities to grow as tax knowledge increases. This is an in-person position at a local H&R Block tax office.

You will meet with clients, prepare returns, explain tax information clearly, identify savings opportunities, and work with teammates to deliver client-focused service.

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving abilities and ability to organize information.
• Comfort using digital tools, including Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Client relationships

Information gathering

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block in Damariscotta, Maine is seeking a Seasonal Tax Associate to support clients with tax information gathering, return preparation, and questions. Training and day-one support are provided, with opportunities to grow as tax knowledge increases. This is an in-person position at a local H&R Block tax office.

You will meet with clients, prepare returns, explain tax information clearly, identify savings opportunities, and work with teammates to deliver client-focused service.