Seasonal Tax Associate — Learn & Grow in Client Services

H&R Block; Newcastle (ME); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Newcastle, ME is seeking a seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions with guidance from experienced teammates. You’ll earn a competitive hourly rate as you build tax knowledge and client service skills.

This in-person role offers training and support, with a focus on a client-first approach and collaboration within the office environment.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Attention to detail

Digital tools literacy

Education

High school diploma/GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Newcastle, ME is seeking a seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions with guidance from experienced teammates. You’ll earn a competitive hourly rate as you build tax knowledge and client service skills.

This in-person role offers training and support, with a focus on a client-first approach and collaboration within the office environment.