Seasonal Tax Associate: Client-Focused Returns & Growth

H&R Block, Inc.; Cambridge (MD); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, a leading tax services firm, invites you to join as a seasonal Tax Associate in a local office. You’ll meet with clients, gather tax information, and prepare returns with training and support from experienced teammates.

No prior tax experience required. You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and performance, in-person at a local office.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem solving

Digital tools (AI)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, a leading tax services firm, invites you to join as a seasonal Tax Associate in a local office. You’ll meet with clients, gather tax information, and prepare returns with training and support from experienced teammates.

No prior tax experience required. You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and performance, in-person at a local office.