Seasonal Tax Associate — Client-Focused Returns

H&R Block, Inc.; New Castle (PA); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join our in-office tax office. No prior tax experience required; with training from day one you’ll gather client information, prepare returns, and explain tax concepts clearly while building relationships.

You’ll meet with clients, identify savings opportunities, and work with supportive teammates to deliver accurate results. This role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and is conducted in

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

Digital tools familiarity

Education

High School diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join our in-office tax office. No prior tax experience required; with training from day one you’ll gather client information, prepare returns, and explain tax concepts clearly while building relationships.

You’ll meet with clients, identify savings opportunities, and work with supportive teammates to deliver accurate results. This role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and is conducted in