Seasonal Tax Associate — Client-Focused Returns

H&R Block, Inc.; Hughesville (PA); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to join a local tax office in person. You will work directly with clients to gather information, prepare returns, and answer questions while building client relationships and tax knowledge.

Training and support are provided from day one, with opportunities to increase earnings as you grow in the role. The role emphasizes client service, clear communication, and problem-solving under guidance, with flexible hours during tax season and a focus on

Qualifications

• Completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Ability to ask questions to understand needs and provide solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree (preferred)

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to join a local tax office in person. You will work directly with clients to gather information, prepare returns, and answer questions while building client relationships and tax knowledge.

Training and support are provided from day one, with opportunities to increase earnings as you grow in the role. The role emphasizes client service, clear communication, and problem-solving under guidance, with flexible hours during tax season and a focus on