Seasonal Tax Associate: Client-Focused Returns

H&R Block, Inc.; Shelbyville (TN); On-site; USD 22,000 - 33,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work with clients in person at a local tax office. You will gather information, prepare returns with training, and explain tax concepts to help clients understand their options.

No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to grow as you build tax knowledge. This role is in-person and seasonal in nature.

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication and questioning to understand client needs.
• Problem-solving and information organization skills.
• Comfort using AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and relevant products and services.
• Apply problem-solving skills to analyze client information and address questions.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work with clients in person at a local tax office. You will gather information, prepare returns with training, and explain tax concepts to help clients understand their options.

No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to grow as you build tax knowledge. This role is in-person and seasonal in nature.