Seasonal Tax Associate — Client-Focused Prep

H&R Block, Inc.; Des Moines (WA); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical and prescription drug coverage

401(k) plan

Employee Assistance Program

virtual fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with supported training. You’ll explain tax information clearly and look for savings opportunities while building strong client relationships.

This role emphasizes customer service, collaboration, and a client-first approach, with earnings based on an hourly rate and potential for higher earnings through tax knowledge growth.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem solving

Digital tools (Copilot / ChatGPT)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with supported training. You’ll explain tax information clearly and look for savings opportunities while building strong client relationships.

This role emphasizes customer service, collaboration, and a client-first approach, with earnings based on an hourly rate and potential for higher earnings through tax knowledge growth.