Seasonal Tax Associate: Client-Focused & Flexible Hours

H&R Block; Johnston (RI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training from experienced teammates. You’ll explain tax information clearly, identify savings opportunities, and address questions with available resources.

A client-first, collaborative approach is expected, with opportunities to earn more as tax knowledge grows. No prior tax experience is required; training starts day one.

Qualifications

• Completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication

Customer service

Problem-solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training from experienced teammates. You’ll explain tax information clearly, identify savings opportunities, and address questions with available resources.

A client-first, collaborative approach is expected, with opportunities to earn more as tax knowledge grows. No prior tax experience is required; training starts day one.