Seasonal Tax Associate — Client-First Tax Prep

H&R Block, Inc.; Comstock Charter Township (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join our local tax office. You'll work with clients to gather information, prepare returns, and learn on the job with training and support from day one.

No prior tax experience required. This in-person role offers an hourly rate with opportunities to increase earnings as you gain tax knowledge and demonstrate strong client service during peak tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Familiar with AI tools

Education

High school diploma / GED / equivalent

Job description

H&R Block is seeking a Seasonal Tax Associate to join our local tax office. You'll work with clients to gather information, prepare returns, and learn on the job with training and support from day one.

No prior tax experience required. This in-person role offers an hourly rate with opportunities to increase earnings as you gain tax knowledge and demonstrate strong client service during peak tax season.