Seasonal Tax Associate - Client-First & Flexible Hours

H&R Block, Inc.; Annapolis (MD); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required; you will receive training and support from day one to gather client information, prepare tax returns, and answer questions while building client relationships.

You’ll earn a competitive hourly rate with opportunities to grow your knowledge and earnings during tax season, in a role focused on service and accuracy.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication skills

Customer service experience

Problem-solving skills

Comfort using AI tools (Copilot, ChatG

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required; you will receive training and support from day one to gather client information, prepare tax returns, and answer questions while building client relationships.

You’ll earn a competitive hourly rate with opportunities to grow your knowledge and earnings during tax season, in a role focused on service and accuracy.