Seasonal Tax Associate: Client-Facing, Training-Driven

H&R Block, Inc.; South Charleston (WV); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to serve clients in a local tax office. You will gather information, prepare returns, and explain tax concepts with training from experienced teammates. The position emphasizes building client relationships and contributing to office goals.

No prior tax experience is required; successful completion of the tax course and strong customer-service skills are valued. Availability for peak-season hours, including evenings and weekends, is expected.

Qualifications

• Completed the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and listening skills.
• Problem-solving with organized information.
• Comfort using digital tools including AI like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products.
• Apply problem-solving skills to address questions with guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem-solving

Digital tools

Attention to detail

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to serve clients in a local tax office. You will gather information, prepare returns, and explain tax concepts with training from experienced teammates. The position emphasizes building client relationships and contributing to office goals.

No prior tax experience is required; successful completion of the tax course and strong customer-service skills are valued. Availability for peak-season hours, including evenings and weekends, is expected.