Seasonal Retail Client Experience Specialist

TravisMathew, LLC; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

TravisMathew is seeking a customer-focused Retail Sales Associate to join our store team. You will drive sales on the floor, deliver exceptional service, and connect with clients to build repeat business while maintaining product knowledge of our lifestyle performance apparel.

You will participate in events and CRM activity, adhere to company policies, keep the store organized, and contribute to a friendly, team-driven work environment. Weekend and evening availability is required.

Qualifications

• Experience in client services or retail environment preferred.
• Knowledge of apparel and product features helps sales.
• Ability to work non-traditional hours, including weekends and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Communication skills

Flexibility

Customer service

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is seeking a customer-focused Retail Sales Associate to join our store team. You will drive sales on the floor, deliver exceptional service, and connect with clients to build repeat business while maintaining product knowledge of our lifestyle performance apparel.

You will participate in events and CRM activity, adhere to company policies, keep the store organized, and contribute to a friendly, team-driven work environment. Weekend and evening availability is required.