Seasonal Style Advisor

Old Navy; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Old Navy in Birmingham, AL is hiring for a customer-facing role focused on delivering a premium shopping experience. You’ll educate customers on current merchandise, promotions, and loyalty programs while styling outfits and guiding purchases.

The ideal candidate communicates clearly, learns quickly, and remains courteous under pressure. You’ll contribute to a fast-paced team, support store operations, and help build brand loyalty through exceptional service.

Qualifications

• Excellent communication skills and ability to use technology to engage customers.
• Strong problem-solving and willingness to learn.
• Professional and courteous handling of customer interactions.
• Ability to learn procedural knowledge from on-the-job training.

Responsibilities

• Become an expert in the brand's selling behaviors to provide premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently and answer questions quickly.
• Offer style and outfit suggestions using mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes as required.
• Be courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

Job description

Old Navy in Birmingham, AL is hiring for a customer-facing role focused on delivering a premium shopping experience. You’ll educate customers on current merchandise, promotions, and loyalty programs while styling outfits and guiding purchases.

The ideal candidate communicates clearly, learns quickly, and remains courteous under pressure. You’ll contribute to a fast-paced team, support store operations, and help build brand loyalty through exceptional service.