Luxury Store Support & Clienteling Specialist

Brobston Group LLC; Beverly Hills (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Brobston Group LLC in Beverly Hills seeks a Seasonal Store Support Specialist to elevate client experiences through sales support, clienteling, and operational assistance. You will coordinate client inquiries and transactions, maintain product knowledge, and support CRM initiatives to drive engagement.

The role includes assisting with merchandising and store operations to keep the sales floor well-presented.

Qualifications

• 2+ years of sales or sales support experience.
• Luxury retail experience preferred.
• Proficiency with SAP and Microsoft Office.
• Ability to lift up to 40 pounds.

Responsibilities

• Provide exceptional hospitality and expert assistance to facilitate the sales process.
• Build and maintain client relationships via emails, handwritten notes, phone calls, and the clienteling app.
• Record and update client information in CRM and support targeted outreach to promote new products.
• Support visual merchandising, merchandise replenishment, and general store operations to ensure a well-maintained sales floor.
• Provide operational and administrative support to client advisors and the sales team.

Skills

Customer service

Teamwork

Attention to detail

Hospitality

Clienteling

Tools

Microsoft Office

SAP

CRM software

Job description

Brobston Group LLC in Beverly Hills seeks a Seasonal Store Support Specialist to elevate client experiences through sales support, clienteling, and operational assistance. You will coordinate client inquiries and transactions, maintain product knowledge, and support CRM initiatives to drive engagement.

The role includes assisting with merchandising and store operations to keep the sales floor well-presented.