Seasonal Store Operations & Guest Experience

ALO; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Generous employee discount

Monthly store incentives

Clothing allowance

ALO Wellness Club membership

Job summary

ALO is seeking a Seasonal Operations Associate in Charlotte, NC to support store goals during peak periods with exceptional guest experiences. The role focuses on product expertise, service, and operating excellence to drive customer loyalty and team performance.

Key duties include inventory control, floor replenishment, visual standards, and collaboration with operations and store management to optimize processes and guest satisfaction.

Qualifications

• 1+ years experience in a client-centric, sales & operational environment.
• Ability to move constantly and handle physical tasks in-store.
• Strong customer service mindset and willingness to excel as a team.

Responsibilities

• Execute inventory management with focus on accuracy and reducing shrink.
• Investigate inventory accuracy issues with store leadership to improve processes.
• Support shipping, receiving, replenishment, floor sets, and stockroom standards.
• Maintain visual standards and partner with teams on budgets, expenses and vendor relations.
• Move across the store to meet business and guest needs; assist with projects from Ops & Visual Management.
• Ensure safe operation and high guest satisfaction through proactive service.

Skills

Customer service

Team player

Self-motivated

Able to lift 50 pounds

Job description

ALO is seeking a Seasonal Operations Associate in Charlotte, NC to support store goals during peak periods with exceptional guest experiences. The role focuses on product expertise, service, and operating excellence to drive customer loyalty and team performance.

Key duties include inventory control, floor replenishment, visual standards, and collaboration with operations and store management to optimize processes and guest satisfaction.