Seasonal Retail Operations & Guest Experience Associate

ALO; Indianapolis (IN); Presencial; USD 17 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Generous ALO employee discount

Monthly Store Incentives

Clothing Allowance

Free membership to ALO Wellness Club

Resumo da oferta

ALO is seeking a Seasonal Operations Associate to support store goals during peak periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. The role focuses on authentic connection, product knowledge, and personalized service to drive operational excellence and customer loyalty.

Responsibilities include inventory accuracy, shipment processing, replenishment, visual standards, and collaboration with the Operations & Visual Management team to execute

Qualificações

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or move up to 50 pounds.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Responsabilidades

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.
• Duties require constant movement in and around the store, including the sales floor and back of house.

Conhecimentos

Customer service

Self-motivation

Team player

Guiding principles

Descrição da oferta de emprego

ALO is seeking a Seasonal Operations Associate to support store goals during peak periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. The role focuses on authentic connection, product knowledge, and personalized service to drive operational excellence and customer loyalty.

Responsibilities include inventory accuracy, shipment processing, replenishment, visual standards, and collaboration with the Operations & Visual Management team to execute