Seasonal Operations & Guest Experience Specialist

ALO

Naples (FL)

On-site

USD 17,000 - 21,000

Part time

10 days ago
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Benefits offered by this job

Employee discount
Store incentives
Clothing allowance
Wellness club membership

Job summary

ALO is seeking a Seasonal Operations Associate in Naples, FL to support store goals during peak periods. You will deliver exceptional guest experiences, apply product expertise, and perform inventory, receiving, and replenishment tasks to maximize sales and keep the store visually compelling.

The role requires constant movement, ability to lift up to 50 pounds, and a team‑oriented attitude aligned with ALO’s guiding principles.

Qualifications

  • 1+ year of experience in a client-centric, sales or operational role.
  • Constant movement around store and ability to stay mobile throughout shifts.
  • Ability to lift up to 50 pounds and safely climb ladders when required.
  • Strong customer service mindset with a focus on ensuring guest satisfaction.
  • Self-motivated with a results-driven, team-oriented approach.
  • Aligns with ALO’s Guiding Principles and culture.

Responsibilities

  • Execute inventory management processes with a focus on maximizing accuracy and reducing shrink.
  • Investigate inventory accuracy issues and escalate gaps with store leadership.
  • Support shipment, receiving, processing, reverse transfers, floor replenishment, and floor set updates.
  • Maintain and champion strong visual standards for the sales floor.
  • Collaborate with reporting, budgets, inventory control, and vendor relationships to optimize operations.
  • Support safe work environment and stockroom standards for efficient operations.
  • Move dynamically on the retail floor to meet business and guest needs.
  • Execute directives with the Operations & Visual Management teams.
  • Assist in processing shipments and daily replenishment for product flow and merchandising.
  • Use metrics to inform business-driving strategies and actions.
  • Resolve client needs quickly and ensure customer satisfaction.
  • Flag product concerns and communicate inventory needs to support goals.
  • Maintain activity across store areas to keep the environment clean, safe, inviting, and efficient.

Skills

Customer service
Multitasking
Team player
Stockroom procedures

Job description

ALO is seeking a Seasonal Operations Associate in Naples, FL to support store goals during peak periods. You will deliver exceptional guest experiences, apply product expertise, and perform inventory, receiving, and replenishment tasks to maximize sales and keep the store visually compelling.

The role requires constant movement, ability to lift up to 50 pounds, and a team‑oriented attitude aligned with ALO’s guiding principles.

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